thought my Facebook account had been hacked due to a different log-in location was note...
GetHuman-shybriaw's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-shybriaw's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-shybriaw's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-shybriaw will want to follow the link below to head to their help center. We will check on GetHuman-shybriaw later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-shybriaw may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-shybriaw's own words
thought my Facebook account had been hacked due to a different log-in location was noted. Therefore, I changed my p***word as advised by Facebook. (I also have a new phone number, due to my recent move.)**Nevertheless, I followed all security methods provided by Facebook, such as answered various security questions, submitted a photo, selected five recent friends messaged and chose last comments made. **My account has been in 'hidden status' since May **, **** and according to Facebook the account would remain in hidden status until all security questions have been satisfied. What more is required to gain access to my account?**More importantly, I would like immediate (today) access to my Facebook account.
GetHuman-shybriaw did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-shybriaw fixed the problem
We are waiting for GetHuman-shybriaw to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.