I purchased a new phone. When I set up my original facebook account I was working for...

GetHuman764803's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman764803's own words
I purchased a new phone. When I set up my original facebook account I was working for the Davis School District and had a District email account. Since retiring I have a new g-mail account. My facebook did not switch over to my new phone. It appears I have * facebook accounts. How do I get my facebook account switched to my current gmail account and how do I delete the wrong one. When facebook has sent me new passwords etc. they must be going to my old dsd account because I never receive them. I want to retrieve all of my facebook post because I have made several picture collages and have been sent several pictures I would not want to lose. It appears that the same thing is happening with my intstagram account.
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Facebook

Customer service issue
Reported by GetHuman764803
Jun 8th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 14 customers so far
Similar issue to 231 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman764803 started working on this issue
Jun 8th, 2018 9:45pm
GetHuman764803 indicated the issue is not fixed yet.
Jun 9th, 2018 10:54pm
GetHuman764803 indicated the issue is not fixed yet.
Jun 9th, 2018 10:56pm
GetHuman764803 indicated the issue is not fixed yet.
Jun 9th, 2018 11:55pm