I have a problem with my Facebook's ad account. I recently created a Business Manager a...

GetHuman-rodschu's customer service issue with Facebook from June 2018

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The issue in GetHuman-rodschu's own words
I have a problem with my Facebook's ad account. I recently created a Business Manager account and also a specific public page for my business. So I went to create an ad account for that particular business. When creating it, I selected my local coin as currency and afterwards I unwillingly disabled that ad account (I never added a payment method). **Facebook said that in order to reactivate that ad account, I would have to add successfully a payment method, however for some reason it wouldn't accept my debit card. Then I realized I can use my PayPal account as a payment method (apparently the only method that would work for me), however it won't appear as an option because that ad account is set to local currency (and it must be set to USD for the PayPal payment method to appear). **It doesn't let me change the currency. It doesn't let me create another ad account. I successfully added a payment method (paypal) to my personal ad account, but it is not from there that I want to pay for ads, it would not make sense to do it from there, besides i want the facebook pixel to work with my business ad account. I need help from Facebook because the system is not giving me a way out. Please.
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Customer service issue
Reported by GetHuman-rodschu
Jun 8th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 12 customers so far
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GetHuman-rodschu started working on this issue
Jun 8th, 2018 2:43am