We are trying to upload a CSV file to Facebook for the Locations Page Feature (Franchis...

GetHuman760455's customer service issue with Facebook from June 2018

Help with my Facebook issue
We are trying to upload a CSV file to Facebook for the Locations Page Feature (Franchise Page) as we have ** locations that currently all have their own pages. We fill out the entire template as it states on the site and we keep getting the error: **Some Locations Can't Be Added*** Location With Errors*These locations can't be added because there are problems with the information in the CSV. You'll need to fix the errors to continue adding these locations.**When we download the file to view the Errors and correct them, it shows the errors are happening in the following columns:** Store Number ** Page ID: Main Page** Page ID: Location Page** Postal Code**The "errors" are marked – Number stored as text. But no matter how many times we correct this and switch those columns to number format, save the file and re-upload we get this error every time. What do we do?
I trust that Facebook will make this right and come up with a resolution that is fair.
Help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman760455
Jun 7th, 2018 - 12d ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 645 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman760455 started working on this issue
Jun 7th 5:55pm
GetHuman760455 indicated the issue is not fixed yet.
Jun 7th 8:07pm
GetHuman760455 indicated the issue is not fixed yet.
Jun 8th 7:22pm
GetHuman760455 indicated the issue is not fixed yet.
Jun 8th 9:19pm
GetHuman760455 indicated the issue is not fixed yet.
Jun 11th 2:14pm