I have too many memories to lose and too many friends and important groups to remember to start over.

GetHuman-yahzette's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-yahzette's own words
reset my password because Facebook said to do so. ... My Facebook account won't allow me to reset password when a * digit security code is text to me. It also disabled the email I had linked to the account and the password to the email account won't reset. The email linked to Facebook I would like to change it to my current email because I only used the email linked to Facebook only to log into Facebook. I have so many memories to start a whole new account. Here is the nonworking email linked to Facebook *****@***.com here is the one I want to use for Facebook *****@***.com
Their pass codes isn't allowing me to reset the password.
Check your system to see what's going on with your * digit pass codes that's not working to resolve this issue. Even if Facebook send a link to reset, that doesn't work either. Do a factory reset where I can keep the same account.
I am a good customer because I have remained on Facebook since **** and its one of the greatest social media website.
I tried calling but no answer and I also ask a tech online to assist but they wanted to charge and I did not trust them with my info.
I have an issue with Facebook too
How GetHuman-yahzette fixed the problem
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Facebook
Customer service issue
Reported by GetHuman-yahzette
Jun 6th, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 19 customers so far
Similar issue to 97 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-yahzette started working on this issue
Jun 6th, 2018 1:05pm
GetHuman-yahzette indicated the issue is not fixed yet.
Jun 6th, 2018 2:07pm
GetHuman-yahzette indicated the issue is not fixed yet.
Jun 6th, 2018 2:13pm
GetHuman-yahzette indicated the issue is not fixed yet.
Jun 6th, 2018 2:14pm
GetHuman-yahzette indicated the issue is not fixed yet.
Jun 7th, 2018 2:07pm
GetHuman-yahzette indicated the issue is not fixed yet.
Jun 7th, 2018 2:14pm
GetHuman-yahzette indicated the issue is not fixed yet.
Jun 7th, 2018 2:16pm
GetHuman-yahzette indicated the issue is not fixed yet.
Jun 7th, 2018 2:42pm