To date Facebook have ignored * emails, a message has come up ** times now requesting n...

GetHuman747107's customer service issue with Facebook from June 2018

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Help with my Facebook issue
GetHuman747107's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman747107 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman747107 can let us know if they help or not.
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The issue in GetHuman747107's own words
To date Facebook have ignored * emails, a message has come up ** times now requesting new passwords and still will not let me on. Now, I have had to prepare Court papers to force them to answer me as to why I have been blocked. The phone number I found for them is a scammer that wants to know your personal password for your email account and on not giving, they say tough, you are blocked for * days. I have a church site on FB and cant access it, I am the admin there. I have given them * mins from receiving my letter ( signed for ) to fix it or the court papers go in, * mins being generous, they shut me down in ** seconds while I was trying to assist someone about their relatives funeral on messenger. Totally sickened by all of this.
GetHuman747107 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman747107
Jun 5th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 678 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman747107 started working on this issue
Jun 5th, 2018 9:25am
GetHuman747107 indicated the issue is not fixed yet.
Jun 5th, 2018 9:25am