Facebook Customer Service Issues

I recently had an upsetting experience on Facebook with someone who shouldn't have had access to my personal information. They sent out a negative email to my friends and even ex-friends. I want to tighten up my privacy settings so outsiders and even my friends can't see my friend list or other private information. I want to ensure that my profile picture and its associated comments are not visible to everyone. This person even managed to get my phone number, forcing me to change it due to excessive calls. I have temporarily deactivated my Facebook account until I feel secure enough to reactivate it. Any help with enhancing my privacy settings would be greatly appreciated.

There are numerous groups on Facebook dedicated to precious metals that are enabling the sale of fake coins, resulting in financial losses for many. I have personally experienced being deceived. I urge Facebook to prohibit buying, selling, and gambling activities on its platform and to take strict measures against these groups engaging in illegal practices like tax evasion. The administrators of Precious Metal Lovers Buy/Sell/Trade, particularly JON LUDLUM, HUNNAH RUTH, Guy Meacham, Albert Superczynski, Jeffrey Jordan, Phil Lally, and Matt Campbell, are not addressing issues where buyers are scammed. Immediate action is needed to shut down these groups.

I'm looking to recover deleted messages sent to my messenger app from September, October, and November of [redacted]. A former boyfriend, currently incarcerated at Sierra Conservation Center in Jamestown, California, had unauthorized access to a cell phone during that period. I had sent him a Facebook friend request ten years ago, and recently received abusive messages on my messenger app after sending him a note updating him about my life. I urgently need to retrieve these abusive messages for a restraining order as he will be paroled in August [redacted], and I am deeply concerned for my safety. My name is Jennifer Elizabeth Erman. Please assist me in accessing this content.

I am seeking assistance to recover deleted messages from my Facebook Messenger app sent between September to November [redacted]. Recently, an incarcerated ex-boyfriend from Sierra Conservation Center in Jamestown, California, accessed a cellphone and contacted me through Facebook after accepting my friend request from about a decade ago. Following my reply detailing the events of my past 30 years, I began receiving highly abusive messages through Messenger. Unfortunately, I impulsively deleted all the communication. I urgently require access to these messages as I am in the process of obtaining a restraining order against this individual, scheduled for parole in August [redacted]. Your help in this matter is greatly appreciated. Thank you for your assistance. - JE

My Facebook account named Gurbani K. is disabled. I did not receive any warnings as my account was hacked a few days ago. I realized this when I couldn't log in. I've sent an apology letter to the third party. I desperately need access to my account as it contains important data, albums, and pictures. Please disable the linked page but restore my personal account. I promise to keep my account secure in the future. I kindly ask the Facebook team to give me a chance to recover my personal account. Please assist me and provide a solution. Contact: [redacted] Thank you.

My sister, Shruti G., passed away four years ago. I recently discovered the option to memorialize accounts and appoint legacy contacts on Facebook when her account was hacked. The hacker changed her profile pictures, added friends, and accessed her WhatsApp. Despite requesting Facebook to revert these changes and memorialize her account properly, they only memorialized it without fixing anything. Unfortunately, since there is no legacy contact assigned to her account, we are unable to make these corrections ourselves. I am reaching out to Facebook to remove the hacker's pictures and restore her account to its original state prior to the hacking incident.

Hello, I need assistance with setting up my Facebook shop. There are two issues I am facing: 1. My website is www.thepleasure.co.uk where I sell phone cases. Facebook does not allow me to use 'pleasure' in my username (@thepleasure). I had to use @TPphonecases as an alternative. My company is not related to anything inappropriate. Can Facebook help me with this restriction? 2. I am trying to link my Shopify products to my Facebook shop. Even though I synced them via Shopify two days ago, they have not appeared on my page yet. Shopify mentioned that Facebook might take some time to approve the product upload. I am unsure about this delay for phone cases. Could this be a Shopify issue? I would appreciate any support resolving these matters.

My account has been disabled and I'm trying to resolve the issue. I had to verify a new Facebook account with my passport ID, which led to my original account with over [redacted] friends being disabled by Facebook. I have submitted my ID, a photo holding the ID, and the email address I want to keep, but I haven't received a response since May 29th. I deleted the new account I created for verification purposes and would like to maintain my original account linked to [redacted] and phone number +[redacted][redacted]. I hope the team can address this matter promptly. Thank you. Account Name: Kamrul Sohan URL: www.facebook.com/sohan.[redacted] Email: [redacted] [redacted] Phone: +[redacted][redacted]

My Facebook account has been suspended as I used the name "Church Peniceous" since my real name, Peter Church, was already taken. I need to protect my real name due to my work with a children's protection association. I only interact with my 20 friends privately and don't post publicly. Despite Facebook asking for photo ID, I can't provide it. I receive messages on my phone about my friends' posts, but I can't access Facebook. I prefer to be called Church. I've tried other names, but they are also unavailable. If Facebook can't resolve this, I'd rather not receive messages on my phone. It's frustrating as I'm not causing any harm and simply use Facebook for light-hearted interactions with my small group of friends.

I'm having trouble with my Facebook account. When I try to reset my password and receive a 6-digit security code via text, it doesn't work. Additionally, the email linked to my account is disabled, and I'm unable to reset the password for that email. I want to change the email on my Facebook account to my current one, as I only used the old email to log in. Starting a new account would mean losing so many memories. The old email linked to Facebook is [redacted], and I would like to change it to [redacted]

Hello, I am Ali and I serve on the board of the Föreningen Bengalkatten. Our organization is facing an issue involving a secret Facebook group called "föreningen Bengalkatten Vad som egentligen händer"? The group, initially public, has been turned secret to spread rumors and trash talk about Föreningen Bengalkatten and its board members. The false claims from this group are tarnishing our reputation and hindering our good work. As only allied members are allowed in this group and it's not possible to report it due to its secret nature, we are seeking a way to have the group taken down to halt the rumors. It's important that individuals communicate directly if they have any concerns instead of engaging in behind-the-back gossip. Best, Ali

As a page manager for two companies, I noticed this morning, 6/6, that I am unable to create a post on Facebook. The option to write a post is missing on both Chrome and Firefox, and all I can access is insights/ads, which is not relevant to my responsibilities. I even checked a co-worker's account, and the message area is also missing for them. This issue is urgent as we need to make daily posts. Kindly resolve this matter promptly.

Good morning, I am Dawn Milhouse (Hendricks) and I have been unable to log into my Facebook account that I created in [redacted]. The issue is that the account is linked to an email address from a previous job, [redacted], which I no longer have access to. I have tried unsuccessfully to update it to either [redacted] or [redacted] I have two important business accounts, Milhouse Charities and M Vie Chicago, that I am also locked out of. Despite trying the "Trusted Friends" option, I keep encountering an error message instructing me to retry in 30 minutes. I am looking for guidance on how to verify my identity in order to reset my password and email address. My trusted friends for verification are Sonya DeBerry, Eve Bridgeforth, Lisa Patton, and Michelle Daniels. Thank you, Dawn Milhouse Husband: Wilbur C. Milhouse III

Years ago, I set up this account to assist a friend with Facebook issues by familiarizing myself with the platform without wanting a personal account. Now, I would like to have this account deleted permanently. I reached out to Facebook Support, and after being told deletion wasn't possible, as a technology professional experienced in networks and virtualization, I know this is not the case. Please delete this account, as I am unable to recall the dummy information used for the test account.

I forgot my password and can no longer access the phone number linked to my account for recovery. Despite trying my email, I'm unable to regain access. Someone used my current number to create a new Facebook account, which I managed to remove under Jimmy Davis. My Facebook name is Lisa Husarick, with the profile picture showing me with my dad. My current number is [redacted] and my email is [redacted]. I haven't used this email for my account before. I can ask my friends to confirm my identity. I urgently need access as my old phone holds precious pictures I can't retrieve. Please help me regain control of my account. Let me know what other details you need. Thank you for your assistance.

Dear Facebook, I first created my account in [redacted] using a pseudonym I made up. After many years, I decided to change it to my real first name and the nickname my friends and family know me by. I recently uploaded my ID documents to prove my identity and hope you will allow me to keep my current profile name. I don't see Facebook as a professional network or a government platform where I must use my legal name. I would like to know how long it typically takes to verify the documents so I can access my account again. Thank you for your understanding. Regards, [initials]

I am Melissa J., and I am facing ongoing harassment from two individuals on Facebook, Andrea J. and Alice J. Despite multiple reports, the issue persists, with people continuously defaming my children and me. I find it unjust that Facebook seems only to address threats of violence or explicit content, neglecting cases of character defamation and slander. I have gathered evidence and plan to seek legal advice regarding a lawsuit against both Facebook and the individuals involved. By allowing such behavior, Facebook becomes an enabler, facilitating character defamation and slander, even targeting minors. These individuals have even reached out to my workplace through Facebook to tarnish my reputation and jeopardize my job. Proper monitoring and swift action on Facebook's part could prevent such malicious activities. The platform, in my view, sustains drama, character defamation, slander, and harassment. Seeking legal counsel is my next step after feeling continuously attacked and unheard despite my reports.

I am currently facing some issues with a post I tried to upload on a replica sword from a video game. The sword is made of steel for display purposes only. Additionally, I am experiencing a 20-minute delay receiving messages over Messenger, impacting my Facebook account as well. This delay caused me to miss out on 3 sales, as I was unaware of messages waiting for me. Despite checking my devices and Wi-Fi, there seem to be no evident issues. If there is no solution to rectify these problems, I am considering deleting everything due to the frustration of communicating with friends. Thank you for any assistance.

My Facebook account has been hacked, and someone is posting malicious content under my name, stalking me, and even sharing private photos from my dad's page. Recently, they obtained my medical cannabis card information and shared it on Las Cruces buy and sell page. I've contacted law enforcement to investigate further by tracing the IP address to identify the perpetrator for legal action. This situation has greatly impacted my personal life and job. I am requesting your assistance in resolving this issue. I previously experienced this and struggled immensely. I urgently seek your help to address this distressing situation. Kindly reach out to me at [redacted]. Thank you for your support. Sincerely, Johnny Martinez.

I encountered a pop-up that kept reappearing as I tried to close it. Eventually, it redirected me to a different page, and when I attempted to close that, unauthorized payments began draining my checking and Visa accounts. I was unaware my Visa card details were stored on my profile. This occurred on Friday, June 1st. After changing my password and contacting the bank about the fraudulent activity, I thought the issue was resolved. However, on June 6th, I noticed messages sent from my account, but it wasn't me. Someone was trying to get recipients to click on a suspicious picture. I promptly changed my password again and reviewed the recent logins, where I found evidence of unauthorized access. I received an email notifying me of a suspicious login from a different location. To prevent further unauthorized access, I have locked the account by providing incorrect answers to security questions. As I suspect they might be accessing information from my Facebook account, please reach out to me using a different email address.