I am attaching my message that was sent to Facebook support:*a little more than ** hour...

GetHuman-kali's customer service issue with Facebook from June 2018

3 views
 | 
31 similar
 | 
0 following
Help with my Facebook issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-kali's own words
I am attaching my message that was sent to Facebook support:*a little more than ** hours ago i created a new instagram account labeled Stay Golden Las Vegas. i subsequently created a new Shopify for the brand, and "claimed" the corresponding Facebook page to tie it all together. i uploaded * products to instagram, linked them to the products store on shopify, and then put ***$, **$ x* for ** hours into those products. feeling funny about the mismatching analytics from my google to your promotions view of it all, i made a post in the community about being unhappy as *** of the money had been used, analytics were mismatched and way off, and still * hours to go, and immediately Facebook told me there was suspicious activity on the account, they disabled the account, which stopped the ads im still paying for, and disconnected the shopify store from instagram and facebook, making the links im still paying for even more worthless than the lies in your analytics. pls email me or call me immediately regarding this problem you are causing in my life. thank you.**I am the owner of this account, as well as the new formed page 'Stay Golden Las Vegas.' I was really looking forward to using your advertising in order to promote my new product line! I am very confused as to why this page was disabled. You allowed me to create a Facebook page for my new product line, and connect its Instagram page. As I stated, I was excited to use your advertising, so I went ahead and paid for * full day of advertising, PER each product to get it to the masses. Within ** hours, the Facebook page was disabled, which now means my efforts to get this brand launched are minimizing. I am reaching out to get answers, definitely my money back used*abused for advertising, as well as my page back. Thank you.
GetHuman-kali did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kali fixed the problem
We are waiting for GetHuman-kali to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kali fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kali
Jun 4th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 31 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kali started working on this issue
Jun 4th, 2018 3:28pm
GetHuman-kali indicated the issue is not fixed yet.
Jun 4th, 2018 4:33pm
GetHuman-kali indicated the issue is not fixed yet.
Jun 5th, 2018 5:04pm