Dear Facebook,**Precisely because of security concerns I rarely use my Facebook account...

GetHuman748001's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman748001's own words
Dear Facebook,**Precisely because of security concerns I rarely use my Facebook account. I decided to use it yesterday. Naturally you people have screwed it up even more. I tried to change my password and received email response such as this one. When using the new password I am referred to a security system that requires me to contact three friends for some reason. Of course, that opens the door to more security problems. I am not going to subject three other people to this ****. You clearly have my email address associated with my account. I seems to me that is more than enough to access my account. If not, you can forget my use of your services.**Thank you and good luck with this mess,*James Stilwell********************************************************************On Sunday, June *, ****, **:**:** PM CDT, Facebook ******@***.com* wrote:**Facebook* *Hi James,*Your Facebook account was recently logged into using a confirmation code and the email address *****@***.com on Sunday, June *, **** at **:**pm (CDT). *Operating system:*Mac OS X*Browser:*Safari*IP address:****.***.***.****Estimated location: *Mitchell, SOUTH DAKOTA, US*If you did this, you can safely disregard this email.
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Facebook

Customer service issue
Reported by GetHuman748001
Jun 4th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 316 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman748001 started working on this issue
Jun 4th, 2018 3:07pm
GetHuman748001 indicated the issue is not fixed yet.
Jun 4th, 2018 9:16pm
GetHuman748001 indicated the issue is not fixed yet.
Jun 4th, 2018 9:30pm