Back in **** or **** I created a Facebook account to advertise*promote a website I had...

GetHuman-catontod's customer service issue with Facebook from June 2018

265 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-catontod's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-catontod's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-catontod will want to follow the link below to head to their help center. We will check on GetHuman-catontod later to make sure it's all set or try to help escalate.
The issue in GetHuman-catontod's own words
Back in **** or **** I created a Facebook account to advertise*promote a website I had intended to create, and give people a forum to "like" to help shuttle people to the website. I was just in the first stages of building the website up, but wanted to let my friends in on what I was doing. Unfortunately, I realized that I didn't care much for the website and discontinued the endeavor. I was deplo*** in Afghanistan at the time I was creating it, and before the end of the deployment I was injured to the point that it caused complications and need for surgery on my return. I absolutely lost sight of the Facebook account I'd created at the time. Since then, I've been aware that the Facebook account for my old website is still available on Facebook, and I don't want it to be anymore. Unfortunately I don't remember what email I used to use, nor even the p***word. I'm certain that I could provide a recovery email address to customer service to help verify that this was my old account. Unfortunately I am not even able to get to this stage in the account recovery process, because I need to be able to provide the email account used to activate the account, and I don't remember what it was. I've tried variations on what I thought it could have been, but nothing is working. Please help, the name on the Facebook page if you search for it is My *** Nation. And Catontodd shows as the owner, which is me. Thanks for your help!*I trust that Facebook will make this right and come up with a resolution that is fair.
GetHuman-catontod did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-catontod fixed the problem
We are waiting for GetHuman-catontod to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-catontod fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-catontod
Jun 3rd, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 9 customers so far
Similar issue to 265 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-catontod started working on this issue
Jun 3rd 2:10pm