I had my FB account linked to an old email, and forgot my password. I used my * trusted...
GetHuman-cassduck's customer service issue with Facebook from May 2018
Help with my Facebook issue
The issue in GetHuman-cassduck's own words
I had my FB account linked to an old email, and forgot my password. I used my * trusted contacts to change my email and password. It worked and said my identity was verified but I had to click the link in a confirmation email sent to my new email address. I have not recieved the email, Ive checked junk,spam and social folders, I even reset it again and still no confirmation email. It allows me to sign in but says i cant use the account until i confirm the email address??? but there is NO email. Ive resent it to myself about *** times and its still not there. *my account is Cassie Duckworth*my new email is *****@***.com*I have tried everything and am extremly frustrated even more so everyone is telling me I wont have an account anymore because no one will contact me back? please help I just want the confirmation email please and i Cant sign in to contact facebook support with my account. help
GetHuman-cassduck did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cassduck fixed the problem
We are waiting for GetHuman-cassduck to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.