I had my FB account linked to an old email, and forgot my password. I used my * trusted...

GetHuman-cassduck's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman-cassduck's own words
I had my FB account linked to an old email, and forgot my password. I used my * trusted contacts to change my email and password. It worked and said my identity was verified but I had to click the link in a confirmation email sent to my new email address. I have not recieved the email, Ive checked junk,spam and social folders, I even reset it again and still no confirmation email. It allows me to sign in but says i cant use the account until i confirm the email address??? but there is NO email. Ive resent it to myself about *** times and its still not there. *my account is Cassie Duckworth*my new email is *****@***.com*I have tried everything and am extremly frustrated even more so everyone is telling me I wont have an account anymore because no one will contact me back? please help I just want the confirmation email please and i Cant sign in to contact facebook support with my account. help
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Customer service issue
Reported by GetHuman-cassduck
May 14th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 12 customers so far
Similar issue to 596 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cassduck started working on this issue
May 14th, 2018 10:09pm
GetHuman-cassduck indicated the issue is not fixed yet.
May 14th, 2018 11:30pm
GetHuman-cassduck indicated the issue is not fixed yet.
May 15th, 2018 11:20pm