When on Facebook, if you click on "Share" & then click on "Send in Messenger" it brings...

GetHuman683879's customer service issue with Facebook from May 2018

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The issue in GetHuman683879's own words
When on Facebook, if you click on "Share" & then click on "Send in Messenger" it brings up a list comprised of "Recent", "Groups" & "Connections"...** "Connections" either Being categorized "A-Z" with another short List of people above the "A-Z"*List, or seemingly random in order. **Why would the one name at the Top of the "short list above the "A-Z" List remain the same when the entire list changes to "random" ..??**In other words, The Top * or * people on my "Connections" List is my wife & family, while my wife's list has consistently had "The guy she claims shes not talking * Messaging to" at the very top for the past * years..*Is "That Name" on the top as a measure of how much she either messages*searches "That Name"..?? *I cannot fathom that it could possibly be random when she has **** other contacts that she rarely messages also but its only ever "The One Name" at the top of the list..!!!
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Customer service issue
Reported by GetHuman683879
May 14th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 547 others
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GetHuman683879 started working on this issue
May 14th, 2018 8:00pm