When on Facebook, if you click on "Share" & then click on "Send in Messenger" it brings...

GetHuman683879's customer service issue with Facebook from May 2018

6 views
 | 
547 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman683879's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman683879 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman683879 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman683879's own words
When on Facebook, if you click on "Share" & then click on "Send in Messenger" it brings up a list comprised of "Recent", "Groups" & "Connections"...** "Connections" either Being categorized "A-Z" with another short List of people above the "A-Z"*List, or seemingly random in order. **Why would the one name at the Top of the "short list above the "A-Z" List remain the same when the entire list changes to "random" ..??**In other words, The Top * or * people on my "Connections" List is my wife & family, while my wife's list has consistently had "The guy she claims shes not talking * Messaging to" at the very top for the past * years..*Is "That Name" on the top as a measure of how much she either messages*searches "That Name"..?? *I cannot fathom that it could possibly be random when she has **** other contacts that she rarely messages also but its only ever "The One Name" at the top of the list..!!!
GetHuman683879 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman683879 fixed the problem
We are waiting for GetHuman683879 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman683879 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman683879
May 14th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 547 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman683879 started working on this issue
May 14th, 2018 8:00pm