I transferred money on April **th, and the money showed up in the account that I transf...

GetHuman675547's customer service issue with Facebook from May 2018

Help with my Facebook issue
The issue in GetHuman675547's own words
I transferred money on April **th, and the money showed up in the account that I transferred it to. However, the money has JUST came out of the other account which has caused a negative amount in the total of what I transferred. I would like to know why this happened and I want someone to fix it because I am now being charged $*** for that "negative" when in fact it was never negative! I have already talked to the bank associated with that account and they cannot fix it, so it falls on facebook to fix this. I am missing $***, that I need to pay my Bills! I am very frustrated by this, I was really enjoying the convenience of the facebook money transfer but this error is causing me a ton of stress about how I will pay my Bills and I need it to be fixed!
GetHuman675547 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman675547
May 11th, 2018 - 10 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 179 others
0 customers following this
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Timeline
GetHuman675547 started working on this issue
May 11th, 2018 3:23pm
GetHuman675547 indicated the issue is not fixed yet.
May 11th, 2018 4:31pm