My name is Adegbola Akinyemi and my email address is *****@***.com. Last week Monday, p...

GetHuman662478's Recover Account issue with Facebook from May 2018

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GetHuman662478's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman662478 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman662478 can let us know if they help or not.
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Before contacting them, items GetHuman662478 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman662478's own words
My name is Adegbola Akinyemi and my email address is *****@***.com. Last week Monday, precisely on ** April, ****, I discovered that I was logged out of my account. I tried to login again I couldn't then I asked for password reset, I was asked to enter the code sent to my email address, that was when I discovered that my email address & phone number was changed by an unknown person. This email was opened in ****. My last profile Picture was myself wearing a Pink shirt and I have a blue pen in my pocket. I have opened another email address with my name:Adegbola Akinyemi, but I want my former account back. *Assist to recover my old facebook account and block the hacker. Get back to me on this email:*****@***.com and this phone number ***********.**Thank you for your prompt response.

GetHuman662478 did not yet indicate what Facebook should do to make this right.

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Facebook

Recover Account issue
Reported by GetHuman662478
May 7th, 2018 - 5 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 10000 others
0 customers following this

Timeline

GetHuman662478 started working on this issue
May 7th, 2018 1:24pm

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