Hello, my name is Phillip Dlugosz. I recently discovered that someone else opened up an...

GetHuman-phildlug's customer service issue with Facebook from May 2018

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The issue in GetHuman-phildlug's own words
Hello, my name is Phillip Dlugosz. I recently discovered that someone else opened up an account with my name “Phil Dlugosz”. I previously had an old account with the name “Phil Dlugosz” and I had closed it. They are using my name, my pictures (the profile picture is an old picture of me), and they are contacting my friends list, assuming my identity. I notified Facebook through regular means (reported the fraudulent account) and the response came back that the account was not a violation! The account with the name “Phil Dlugosz” is fraudulent! The picture is me and I do not condone the use of it! How could this not violate Facebook standards? They are sending messages and requests to my friends but it is not me! The account “Phil Dlugosz” needs to be shut down immediately! This is fraud! Please help!

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Facebook

Customer service issue
Reported by GetHuman-phildlug
May 1st, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 139678 others
0 customers following this

Timeline

GetHuman-phildlug started working on this issue
May 1st, 2018 1:31am

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