My recognised device no longer works. And both of my phone numbers linked to my account...

GetHuman637014's Recover Account issue with Facebook from April 2018

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The issue in GetHuman637014's own words
My recognised device no longer works. And both of my phone numbers linked to my account i no longer have access to. I dont get the ask trusted contacts option as i dont think i have any. And no email linked account, to my knowledge. *have tried to fill out the account recovery form but dont have any of the first set of listed proofof identy requested. Any all the paper required for the second option has my full name which is anne-marie rowan. Rather than then name on my account. which is annie rowan, the name my friends call me by. Rather than my official name, anne-marie. I am at a loss as to how i am going to regain access to my account due to these problems. Could u please advice me on how rectify this situation. As soon as possible.*Thankyou

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Facebook

Recover Account issue
Reported by GetHuman637014
Apr 28th, 2018 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 140603 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman637014 started working on this issue
Apr 28th, 2018 10:15am
GetHuman637014 indicated the issue is not fixed yet.
Apr 28th, 2018 11:15am
GetHuman637014 indicated the issue is not fixed yet.
Apr 28th, 2018 11:16am
GetHuman637014 indicated the issue is not fixed yet.
Apr 28th, 2018 11:31am
GetHuman637014 indicated the issue is not fixed yet.
Apr 28th, 2018 11:32am
GetHuman637014 indicated the issue is not fixed yet.
Apr 28th, 2018 11:33am
GetHuman637014 indicated the issue is not fixed yet.
Apr 28th, 2018 11:34am
GetHuman637014 indicated the issue is not fixed yet.
Apr 29th, 2018 11:05pm
GetHuman637014 indicated the issue is not fixed yet.
May 9th, 2018 4:07pm