Canceled a round trip Kansas City to Tampa on American. Trying to rebook, but the "vir...

GetHuman5883634's Make a Booking issue with Expedia from March 2021

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The issue in GetHuman5883634's own words
Canceled a round trip Kansas City to Tampa on American. Trying to rebook, but the "virtual agent" lets me select my flights, which I approve and then asks me to pay the fare differential, which I do - at which point it comes back REPEATEDLY telling me there was a problem and to wait for the next available live agent - I have repeated this process * times so far, spending a total of ** hours on the phone yesterday and today, each time waiting for the live agent who never shows up.

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Expedia

Make a Booking issue
Reported by GetHuman5883634
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 5704 others
0 customers following this
Items needed
Itinerary number
Email on account
Name on account
Phone number on account

Timeline

GetHuman5883634 started working on this issue
Mar 24th 7:01pm

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