Because of Covid ** we cancelled a flight on Singapore Airlines made through Expedia...

GetHuman-bbenioff's customer service issue with Expedia from June 2020

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The issue in GetHuman-bbenioff's own words
Because of Covid ** we cancelled a flight on Singapore Airlines made through Expedia. Singapore Airlines has recently emailed us that we are eligible for a full refund. I contacted Expedia, first trying chat, then by phone, and was told after *-** hours that I'd have to get the refund through Singapore Airlines. I called the airlines and they said I'd have to call Expedia. I tend to think the airline is correct, but before I call Expedia again, I'd like any help you can provide. Thank you.

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Expedia

Customer service issue
Reported by GetHuman-bbenioff
Jun 3rd, 2020 - 5 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 8871 others
0 customers following this

Timeline

GetHuman-bbenioff started working on this issue
Jun 3rd 8:29pm
GetHuman-bbenioff indicated the issue is not fixed yet.
Jun 4th 2:01am

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