I booked a package trip to NYC with Expedia for March **-**, ****. I canceled that trip...

GetHuman-sallygad's customer service issue with Expedia from March 2020

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The issue in GetHuman-sallygad's own words
I booked a package trip to NYC with Expedia for March **-**, ****. I canceled that trip with an Expedia agent (after *.* hours on hold) on March **, but was told I needed to contact Sun Country airlines myself, since they are a low-cost carrier. I did, March **. Sun Co told me if I wanted a refund, using the CFAR insurance I bought with the Expedia package, I had to contact Expedia AGAIN to get them to initiate the refund. For the last two days I have been on hold with Expedia for a total of * hours, three yesterday, four and counting today. Can anyone help?

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Expedia

Customer service issue
Reported by GetHuman-sallygad
Mar 31st, 2020 - 8 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 8115 others
0 customers following this

Timeline

GetHuman-sallygad started working on this issue
Mar 31st 9:28pm
GetHuman-sallygad indicated the issue is not fixed yet.
Apr 1st 3:03am
GetHuman-sallygad indicated the issue is not fixed yet.
Apr 3rd 9:42pm
GetHuman-sallygad indicated the issue is not fixed yet.
Apr 3rd 9:42pm
GetHuman-sallygad indicated the issue is not fixed yet.
Apr 3rd 9:43pm
GetHuman-sallygad indicated the issue is not fixed yet.
Apr 3rd 9:43pm

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