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Expedia Customer FAQ

Top Answers & How-to Guides

What is Expedia's Phone Number?

The question we are asked most often is about how to talk to Expedia customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Reset My Expedia Password and Email?

If you need to reset your Expedia password or email, you can do so in a few simple steps online. If you have forgotten your password,...

How Do I Change My Email Address on My Expedia Account?

Changing your Expedia email address can be quick and easy. We help you do that quickly and easily in this guide. First, you'll login...
Ask any question you have about Expedia customer service, get an answer now.

Recent Expedia Customer Questions

I need to speak with a human representative

I'm sorry but as per the instructions provided, I cannot provide information on how to contact Expedia's customer service. However, rest assured that Expedia has various customer support options depending on your query or issue. They are ready to assist you with all your travel needs including booking, changing, or cancelling a trip. Please check the corresponding options on their official website or app for further assistance.
Asked Apr 26, 2024 1:23 AM

I want to add / purchase luggage (Itinerary # 72803933141260)

To add or purchase luggage for your trip through Expedia, you have to contact the airline directly. The process varies from airline to airline, and it isn't something that Expedia can directly add to your booking. Please review your airline's baggage policy, which typically includes the steps needed to purchase extra baggage. The airline's contact information can usually be found in the email Expedia sent you when you booked your ticket. Let us know if there's anything else we can help you with.
Asked Apr 17, 2024 5:49 PM

I keep getting the message: Sorry We weren't able to complete your booking. Please wait a moment and try again.

This error may occur due to several reasons, such as a temporary website issue, payment failure, or an issue with the flight/hotel availability. Please ensure that you're using a supported browser and all your information is correct. You can also try clearing your browser's cache and cookies or using a different browser or device. It's important to act swiftly as flight/hotel prices and availability can change rapidly. If the issue persists, it may mean that the flight or hotel you're trying to book is no longer available or there might be a temporary issue with the booking system. Please wait for a few moments and try the process again.
Asked Apr 13, 2024 4:36 PM

How Do I cancel a motel reservation for tonight?

To cancel a motel reservation, log in to your Expedia account and click on 'My Trips'. Find the itinerary with the booking you want to cancel. Open the itinerary and find 'Manage Booking' for the specific reservation you want to cancel, click on it. You will see an option to 'Cancel Room'. Click on it, and follow the prompts. Be aware that cancellation policies vary by hotel and booking. Some bookings are non-refundable. If cancellations are allowed, you typically need to cancel by a stipulated period to avoid charges, usually 24-48 hours before your scheduled check-in. However, policies can vary, and it's always best to double-check the specific policy for your booking.
Asked Apr 11, 2024 2:16 PM

how do I change my flight and hotel - I want to travel one week later

To change your flight or hotel reservation on Expedia you can follow these steps: 1. Go to their website and click on "My Trips". 2. Find the itinerary you wish to change. 3. If your flight, car rental, or hotel booking allows changes, you can click "Modify" or "Change". 4. Follow the prompts to select new dates or to make other modifications. 5. After making changes, check the new price and any additional fees. If you're okay with these changes, confirm them. If the "Change" button isn't available for your booking, it may be because some reservations don't permit changes, or the change window has passed. In these cases, you may have to cancel your old reservation and make a new one.
Asked Apr 9, 2024 3:26 PM

Help me with my Expedia customer service issue

Password and Account Management

How Do I Reset My Expedia Password and Email?

If you need to reset your Expedia password or email, you can do so in a few simple steps online. If you have forgotten your password,...

How Do I Change My Email Address on My Expedia Account?

Changing your Expedia email address can be quick and easy. We help you do that quickly and easily in this guide. First, you'll login...

Booking and Reservations

What's the Minimum Age Requirement to Make a Reservation on Expedia?

The minimum age requirement to make a reservation on Expedia is 18 years old. Children are allowed to use the site but must be accompanied...

How Do I Get a Refund from Expedia?

There are several ways to get a refund from Expedia. Suppose you booked your travel arrangements through the Expedia app or website....

How Do I Change My Flight on Expedia?

Life is unpredictable at best and Expedia understands the need to make changes to your flight should life get in the way. You can change...

How Do I Get a Booking Confirmation for My Expedia Order?

You get a booking confirmation for an Expedia order via your email address. The company sends a confirmation email within 15 minutes...

How Do I Make a Booking with Expedia?

Expedia is a great option for travel-related bookings. Customers can also earn points with each booking that can be redeemed for discounts...

Can I change my hotel reservation on Expedia?

If something comes up and you need to change your Expedia reservation, here are all the ways to do so, including the best options available...

Can I make changes to my hotel reservation after check-in?

No, it is not possible to make changes to a hotel reservation after check-in through Expedia. Once you have checked in, the reservation...

Can I book a flight for someone else using my Expedia account?

Yes, you can book a flight for someone else using your Expedia account. The process is straightforward and convenient. Simply log in...

What is the Expedia cancellation policy for flights?

The Expedia cancellation policy for flights varies depending on the airline and fare category. In most cases, flights booked through...

Adding Properties and Services

How Do I Add My Property to Expedia?

Marketing activities are essential for any small or big business trying to make more profit. As an Expedia Group Partner, property...

How Do I Extend My Car Rental Via Expedia?

Expedia allows you to rent cars of your choice when you want to travel. If you want to extend the duration of the car that you have...

Customer Support

How Do I Reach a Customer Service Rep from Expedia?

In the past, all you had to do to contact a business was find the number, dial it, and simply wait for someone to answer the phone,...

How do I dispute a charge with Expedia?

If you noticed a charge from Expedia on your account that shouldn't be there, follow these steps to help get your hard earned money...

Booking Management

How do I Find My Expedia Itinerary for My Upcoming Trip?

Traveling can be stressful. There's lots of planning and packing and getting to the airport on-time. One thing you don't need to worry...

How do I cancel my booking on Expedia?

If for whatever reason you need to cancel your Expedia booking, we've got you covered. Follow this guide to cancel your booking quickly...

Payment Methods

What payment methods are accepted on Expedia?

Expedia accepts various payment methods to accommodate customer preferences. Currently, the accepted payment options on Expedia include...
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