There was a HotelReservation.com charge of $***.** against my bank accout on February...

GetHuman-regnal's customer service issue with Expedia from February 2019

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The issue in GetHuman-regnal's own words
There was a HotelReservation.com charge of $***.** against my bank accout on February **, ****. My husband made the reservations over the phone on or about February *, ****. He then cancelled those reservations on the same day or next day over the phone. The gentleman on the phone indicated that he had cancelled the reservations. When my husband made the original reservations, he was told he could cancel by a certain date without penalty. The cancellation was done well ahead of the deadline. I called The Hampton Inn in Banning*Beaumont, CA last night and they confirmed our reservation had been cancelled. They also informed me the reservations had been made through Expedia. My husband’s name is John Langer, email is *****@***.com, phone number is ***-***-****. He wrote this reference number down when he made the reservations *********. The dates of original reservations were for Feb.** - **, ****.*Please rectify this issue ASAP. Thank you.**John & Roxanne Langer****** **th Avenue South*Tukwila, Wa. *********-***-********-***-****
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Expedia

Customer service issue
Reported by GetHuman-regnal
Feb 17th, 2019 - 9 mons ago
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GetHuman-regnal started working on this issue
Feb 17th 5:56pm