I reported power lines down yesterday at *** Litchfield Rd New Preston CT. The crew cu...

GetHuman-bspiders's customer service issue with Eversource from November 2019

Help with my Eversource issue
The issue in GetHuman-bspiders's own words
I reported power lines down yesterday at *** Litchfield Rd New Preston CT. The crew cut the tree up and removed it and the wires from the driveway yesterday but as of ** AM today no one has shown up to finish hooking up the power. When are they coming and expected to complete the job?

GetHuman-bspiders did not yet indicate what Eversource should do to make this right.

How GetHuman-bspiders fixed the problem
I called the main number, went thru the long drawn out process of going thru menus until I finally was able to leave a message and then someone called me back in less than thirty minutes. I also used get human but it seems like they are more concerned with getting free advertising out of me than actually reading my question. As stated I wrote that I had reported power lines down and the response was "You did not yet indicate what Eversource should do to make this right."I think I should not have to tell you what to do.
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Eversource

Customer service issue
Reported by GetHuman-bspiders
Nov 2nd, 2019 - 3 years ago
Fixed
GetHuman-bspiders shared how to fix
Seen by 16 customers so far
Similar issue to 1407 others
0 customers following this
Items needed
Account holder name
Account number
Billing address

Timeline

GetHuman-bspiders started working on this issue
Nov 2nd, 2019 3:02pm
GetHuman-bspiders confirmed the issue is fixed. Hooray!
Nov 4th, 2019 8:06pm