Hello, I ordered a customer corduroy case from you guys for the iPhone ** xr and instea...

GetHuman-duhorton's customer service issue with Etsy.com from March 2019

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The issue in GetHuman-duhorton's own words
Hello, I ordered a customer corduroy case from you guys for the iPhone ** xr and instead you guys sent me the luxury custom iPhone case and I do not want that case at all.*And I am still very much so interested in the corduroy case.*If I can’t have that one then I don’t want the luxury one and will send it back appropriately and would also want my money back too.*Thank you for your time! *In order to send this message I need to change my email account to one that I can access, right now, even when following the instructions clearly I am not able to do that. So one of two things can happen, either I gain full access to my account by you successfully changing my email on your team or you contact the shop yourself. Either way, don’t think I’ll be using your services too much anymore, *Excellent concept but when there’s a small problem that the your information doesn’t address, there’s no way to access help in getting it resolved in a reliable fashion

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Etsy.com

Customer service issue
Reported by GetHuman-duhorton
Mar 6th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 10537 others
0 customers following this

Timeline

GetHuman-duhorton started working on this issue
Mar 6th, 2019 10:33pm

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