Days ago I bought a metlox strawberry cookie jar and it was sent to my old address of s...

GetHuman-carolple's customer service issue with Etsy.com from February 2019

4 views
 | 
10134 similar
 | 
0 following
Help with my Etsy.com issue
First: share to improve GetHuman-carolple's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-carolple's next move: find and follow the right step-by-step guide.
Etsy.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-carolple will need to dig through the advice provided by Etsy.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-carolple can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Etsy.com has better answers for you: Etsy.com Help Center
Before contacting them, items GetHuman-carolple may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-carolple's own words
Days ago I bought a metlox strawberry cookie jar and it was sent to my old address of six years ago. I didn't think I had done business with FC before and so they had the wrong address and I was neglectful and not checking to see where it was going so I'm hoping I can retrieve it for my apartment building in San Francisco and get it sent to my address in Sacramento and I'm more than happy to pay the postage if there's any way to get the box back because it was a collectible item so thank you very much my phone number is ***-***-**** and my email address is c a r o l p l e c a s at att.net thank you. No spaces between the letters I just spelled it out for you so that you would have a correct but it was a metlox strawberry cookie jar from the ****s that I could only find one anywhere and I would love it so much but I have a feeling that it may be gone for good if it was left on the mailbox in San Francisco which is such a shame
GetHuman-carolple did not yet indicate what Etsy.com should do to make this right.
I have an issue with Etsy.com too
How GetHuman-carolple fixed the problem
We are waiting for GetHuman-carolple to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Etsy.com's attention and get better help faster. Tap below to get started.
Having Etsy.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-carolple fixes it.
This email address isn't valid

Etsy.com

Customer service issue
Reported by GetHuman-carolple
Feb 15th, 2019 - 8 mons ago
I have an issue with Etsy.com too
Not resolved
Seen by 4 customers so far
Similar issue to 10134 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-carolple started working on this issue
Feb 15th 9:30pm