I sold an item on Etsy one week ago Sunday. I still have not been paid although undermi...

GetHuman1440410's customer service issue with Etsy.com from October 2018

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The issue in GetHuman1440410's own words
I sold an item on Etsy one week ago Sunday. I still have not been paid although undermined missing it shows that the buyer did pay. I went in and made sure that all my information on my credit card was correct including the new expiry date my card had expired a couple months ago and I knew I needed to give the new expiration date. After doing that a little notice popped up that said I would get paid Monday, October * . Well I have not and when I try to go into the site and make sure all the information is correct. I cannot find that area again I have never had any real problems with Etsy except I believe I haven’t been paid for one other item about a year ago. My real issue is is that when I have real problems that your site management and other help options do not have a heading that addresses this problem I cannot get a hold of a person . I ship the same day that something is bought and it’s very hard for me to do this if I don’t get paid within a few days later. It was an expensive item, and I can’t afford to keep selling things if it’s he doesn’t put the money into my account.
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Etsy.com

Customer service issue
Reported by GetHuman1440410
Oct 29th, 2018 - 9 mons ago
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Timeline
GetHuman1440410 started working on this issue
Oct 29th, 2018 3:48pm
GetHuman1440410 shared this issue with others over email
Oct 29th, 2018 3:49pm