I contacted a seller that goes by the name of “Savannah sweet co” I asked her if she wo...

GetHuman1371457's customer service issue with Etsy.com from October 2018

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The issue in GetHuman1371457's own words
I contacted a seller that goes by the name of “Savannah sweet co” I asked her if she would be able to make ** decals a bit larger than what she makes them because I wanted them too fit on the water bottles I purchased. She told me she would be able to do so and how big would I need them. And I then told her the measurements she normally does would actually fit, so I purchased ** decals which came out too $**.**. I got a email on October *th saying my decals have been shipped. It’s now October **th will no decals. I’ve tried contacting her but Etsy says she is no longer a member sooo I then tried contacting the Facebook page she sent me. And that has also been deleted. My next step is how do I contact her or get my money back?
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Customer service issue
Reported by GetHuman1371457
Oct 18th, 2018 - 3 mons ago
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GetHuman1371457 started working on this issue
Oct 18th, 2018 7:44pm