I was contacted by etsy saying they canceled someone’s order because i don’t have my pa...

GetHuman-slimeyvi's customer service issue with Etsy.com from June 2018

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I was contacted by etsy saying they canceled someone’s order because i don’t have my parents permission. How am i supposed to show parents permission?? The email said someone would be with me “shortly” and that we could get it fixed. I can’t get anyone to respond to me about the issue. I got a response today saying that there was an issue with my bank account info. I changed the information, however that is NOT the problem etsy came to me about. The problem that should be getting fixed is how do i show my parents permission. My mom has tried “requesting a phone call” SEVERAL times and each time they email me saying they’ll get back to me through email. They have not. This is very poor customer service and i have people waiting to order!!! Please help me!
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Etsy.com

Customer service issue
Reported by GetHuman-slimeyvi
Jun 6th, 2018 - a yr ago
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GetHuman-slimeyvi started working on this issue
Jun 6th, 2018 10:13pm