Received letter from Chase that they needed more financial information which Ingave the...

GetHuman-frankdec's Complaint issue with Equifax from April 2018

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The issue in GetHuman-frankdec's own words
I applied for a Southwest Airline credit card through Chase. ... Received letter from Chase that they needed more financial information which Ingave them. I was then told my monthly credit obligations of $*,***.** were too high. After recovering from s near heart attack, zinasked where this inaccurate information came from and was told it came from Equifax, and was based on a ***,*** line of credit I use from UmB bank. This is secured by more than two million in stock and Inpay interest of about $*** a month not $*,***.**.
The problem is that you provided CHASE INACCURATE INFORMAYION. I did call your service number and was told by someone difficult to understand that the $****.** did not come from Equifax so I immediately called Chase back who was very insistent that the monthly figure came from Equifax. My present credit ratings at the three agencies are ***, ***, and ***.Experian did show monthly payments of $*,*** on ***,*** for line of credit, mortgage, and one credit credit card balance which is accurate.
Equifax provide accurate to Chase as to what my monthly credit obligations are.
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Equifax

Chase was using Equifax to determine my eligibility for zsouthwest Airline credit card. Reference number is ************
Complaint issue
Reported by GetHuman-frankdec
Apr 3rd, 2018 - 5 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 938 others
0 customers following this

Timeline

GetHuman-frankdec started working on this issue
Apr 3rd, 2018 12:42pm
GetHuman-frankdec shared this issue with others over email
Apr 3rd, 2018 12:45pm
GetHuman-frankdec indicated the issue is not fixed yet.
Apr 3rd, 2018 1:03pm
GetHuman-frankdec indicated the issue is not fixed yet.
Apr 3rd, 2018 1:48pm
GetHuman-frankdec indicated the issue is not fixed yet.
Apr 3rd, 2018 1:50pm
GetHuman-frankdec indicated the issue is not fixed yet.
Apr 3rd, 2018 2:00pm
GetHuman-frankdec indicated the issue is not fixed yet.
Apr 3rd, 2018 2:04pm
GetHuman-frankdec indicated the issue is not fixed yet.
Apr 3rd, 2018 2:09pm
GetHuman-frankdec indicated the issue is not fixed yet.
Apr 6th, 2018 7:26pm

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