I want equifax to call me and notify that my freeze has been lifted

GetHuman1332572's customer service issue with Equifax Freeze Line from October 2018

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The issue in GetHuman1332572's own words
lift freeze ... My home loan acceptance depends on Equifax unfreezing my credit report and notifying me within ** hours. I placed the request with them on **-*-** with fax and drivers license and SS card copies. I am still waiting for a call notifying me that the freeze has been lifted.
My home loan deadline in imminent.
I want the freeze lifted
I have an issue with Equifax Freeze Line too
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Equifax Freeze Line

Freeze lift
Customer service issue
Reported by GetHuman1332572
Oct 12th, 2018 - 2 mons ago
I have an issue with Equifax Freeze Line too
Not resolved
Seen by 5 customers so far
Similar issue to 66 others
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Items needed
Account holder name
Billing address
Date of birth
Last 4 digits of SSN
GetHuman1332572 started working on this issue
Oct 12th 3:30pm