We bought an EpsonHP*** a couple of years ago. We made the mistake of accepting an upgr...

GetHuman5036075's Order Ink issue with Epson from July 2020

Help with my Epson issue
First: share to improve GetHuman5036075's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5036075 may need:
Name on the account, Billing address, and Email address on the account
The issue in GetHuman5036075's own words
We bought an EpsonHP*** a couple of years ago. We made the mistake of accepting an upgrade which means we can no longer buy replacement ink...except from Epson and its very expensive.*We want to undo the update because we don’t want to pay for the expensive Epson ink. We want to use generic less expensive ink. We were not warned that accepting the update would not allow us to use the generic ink.*HELP!! Dissatisfied

GetHuman5036075 did not yet indicate what Epson should do to make this right.

How GetHuman5036075 fixed the problem

We are waiting for GetHuman5036075 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Epson customer problems.
How Do I Get Technical Support with Epson?How Do I File a Complaint with Epson?
Do you have a customer issue as well?
We can help you get Epson's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Epson issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Epson

Order Ink issue
Reported by GetHuman5036075
Jul 6th, 2020 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 839 others
0 customers following this

Timeline

GetHuman5036075 started working on this issue
Jul 6th 8:43pm