Post office says they delivered my order but they did not. I even spoke with the mail l...

GetHuman-thenken's customer service issue with Epson from May 2020

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The issue in GetHuman-thenken's own words
Post office says they delivered my order but they did not. I even spoke with the mail lady when she walked past my house yesterday and had no mail or package for me. I am out almost $** and still have no ink cartridges. This is my first order with Epson and first Epson printer purchase and will be my last if I dont get my cartridges or my money back!! USPS cannot provide any proof of delivery because none exist other than someone saying it was delivered. Order number is US********. I will also contact my card provider and ask them to stop payment. Someone please contact me either by phone or email. Phone is ***-***-****.**Thank you*Todd Henken

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Epson

Customer service issue
Reported by GetHuman-thenken
May 10th, 2020 - 5 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 861 others
0 customers following this

Timeline

GetHuman-thenken started working on this issue
May 10th 1:35pm