ay, have had, the Epson XP-*** and another new Epson for a while* they are both so fru...

GetHuman-noiregir's Technical support issue with Epson from April 2019

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The issue in GetHuman-noiregir's own words
ay, have had, the Epson XP-*** and another new Epson for a while* they are both so frustrating that I just would not use them. *PROBLEM ONE:* Today, there was a paper jam from a sheet of legal paper. I checked the paper and though it was folded, every piece of it was intact* no paper was left in the printer. the printer still says that there is a paper jam: * There is No paper jam nor paper in the printer. Trying to make it work, I struggled for * *** hours. I turned it off overnight and it did not work. Today, I turned it off several times and it still says there is a paper jam.* PROBLEM TWO*The only way that I can get the printer to recognize legal paper (** X ** size) is to change the WORD document to a PDF. Otherwise, it shows data on the document up to letter size.*Sadly, I have missed my deadline because the Epson XP-*** printer is not functioning.*Please guide me.

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Epson

Technical support issue
Reported by GetHuman-noiregir
Apr 25th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 1800 others
0 customers following this
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GetHuman-noiregir started working on this issue
Apr 25th, 2019 3:36pm
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Apr 25th, 2019 3:37pm

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