Keep getting an error code

GetHuman-bacsimms's customer service issue with Epson from June 2018

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Help with my Epson issue
Before contacting them, items GetHuman-bacsimms may need:
Where was the item purchased, Order number (if applicable), and Billing address
GetHuman-bacsimms's next move: talk to Epson when they open.
Epson's call center is closed now. We will send GetHuman-bacsimms a reminder to call them when they open. Nothing to do for now but wait!
The issue and preferred resolution, in GetHuman-bacsimms's own words:
The problem I ran into: Keep getting an error code
I trust that Epson will make this right and come up with a resolution that is fair.
Help with my Epson issue
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Epson

Customer service issue
Reported by GetHuman-bacsimms
Jun 5th, 2018 - 2 mons ago
I have an issue with Epson too
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Seen by 2 customers so far
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Timeline
GetHuman-bacsimms started working on this issue
Jun 5th 12:54am