Hello my name is Adan Rangel I’m ** years old and I live in California NA West. I recen...

GetHuman-adanrang's customer service issue with Epic Games from May 2019

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The issue in GetHuman-adanrang's own words
Hello my name is Adan Rangel I’m ** years old and I live in California NA West. I recently tried to log on to Fortnite and noticed I could not because I was not signed in. Upon trying to sign in through epic games launcher I came across a random persons email “*****@***.com” or *****@***.com”. I’m now assuming I was hacked unfortunately. I do not know how this happened as I had *-player authentication. I did not share my user*pass with anyone. I’ve been playing since Season * and have so much money and time in the game. I can show proofs of my purchases and videos of me playing. My gamer tag was AmbitiousVybs in the game. Again if you could contact me ASAP that would be greatly appreciated because I’m stressed out about this. Thank you so much for your time.

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Epic Games

Customer service issue
Reported by GetHuman-adanrang
May 30th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 7202 others
0 customers following this
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Timeline

GetHuman-adanrang started working on this issue
May 30th, 2019 8:49pm
GetHuman-adanrang indicated the issue is not fixed yet.
May 31st, 2019 8:57pm
GetHuman-adanrang indicated the issue is not fixed yet.
May 31st, 2019 8:58pm
GetHuman-adanrang indicated the issue is not fixed yet.
May 31st, 2019 8:59pm
GetHuman-adanrang indicated the issue is not fixed yet.
May 31st, 2019 9:00pm

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