Need help resetting my password

GetHuman2210548's customer service issue with Epic Games from February 2019

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The issue in GetHuman2210548's own words
Logging into my account, but wrote the password wrong too many times and got locked out. ... Hi I need help resetting my password to my Epic Games Launcher, I have locked my account due to too many attempts, and when I try to reset my password I don't get any email, can you PLEASE help me I am dying to play the new Metro Game.*Thanks.
Because I have just bought a new **€ game called Metro Exodus and now my account is locked for two hours, plus the password reset buttong won't work.
I just want to reset my password so I can start downloading my game!
I am new and I expected the launcher to work like Steam or other similar ones, but boy was I wrong.
All I can try is writing to anyone at Epic Games and hopefully they can reset my password for me
I have an issue with Epic Games too
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Epic Games

Epic Games Launcher
Customer service issue
Reported by GetHuman2210548
Feb 14th, 2019 - 8 mons ago
I have an issue with Epic Games too
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GetHuman2210548 started working on this issue
Feb 14th 11:33pm