not sure what to do without contacting you in person. I had changed my email address to...

GetHuman-fortb's customer service issue with from September 2018

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The issue in GetHuman-fortb's own words
not sure what to do without contacting you in person. I had changed my email address to C*****@***.com and then microsoft said someone had changed to Chase****@ which does not work for me, (I tried and therefore, someone hijacked my account. since I had to change my phone number, as well. *Created new email at library and planned to open dating emails there to be safe. Now, not sure what to do since I can't talk with you in person to explain situation. I may just have to cancel if I cannot get resolution. I will provide new email. but nervous. *****@***.com. New phone number is ***-***-****. Prior number was ***-***-**** which I cannot get into now and had to get new phone and number. Name is Maya Gentry BD **-**-****. not sure how this will work since emails at home get hacked in spite of cleaning computer and putting on new fire walls.**Email I provided, after changing first one for the same reason, is hacked and password changed and I've not been able to get in. Then, I tried to recover email at microsoft store and they said someone changed to C*****@***.com. Since I had to get a new phone and number because of phone being disabled, I cannot get it back.

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Customer service issue
Reported by GetHuman-fortb
Sep 15th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 533 others
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GetHuman-fortb started working on this issue
Sep 15th, 2018 9:07pm