EliteSingles.com Customer FAQ

There could be several reasons why your messages on EliteSingles.com are not being received. One possibility is that the recipient has not yet checked their messages. Also, it's possible that the person you're messaging has strict filter settings, which could cause your messages to be automatically marked as spam. Additionally, if a user’s inbox is full, they may not be able to receive new messages. Please also ensure that you haven't broken any rules that may result in messaging restrictions. Lastly, technical issues and glitches could also be responsible. If the issue persists, consider contacting customer service for further help.

We're sorry to hear about your issue. Elitesingles.com session expiration usually occurs due to a lapsing internet connection or an excessive duration of inactivity on the website. The best way to address it is to refresh your webpage or completely close and reopen your browser. If this does not work, clear your browser's cookies and cached files. Lastly, ensure that you have the latest version of your internet browser. If the problem persists, there might be a possible issue within the Elitesingles.com system itself which will most likely be solved in subsequent platform updates or system maintenance.

Unfortunately, EliteSingles doesn't provide the feature to check the activity status of other members. This is in line with their commitment to protect user privacy. However, if you send a message to another user, you can see when they read your message. This gives you some sense of their activity on the site. Remember that the best way to gauge interest is by engaging in conversation, sending likes or photos.

We're sorry to hear that you're having trouble sending messages on EliteSingles. There could be several things causing this problem. Normally, you should be able to send messages once you've subscribed to a premium membership. If you're a premium member, you might want to check if your account is active and in good standing. You may also want to try clearing your cache or restarting your device. If you're still having trouble, it's possible that there might be a temporary issue with the website or app, in which case, the problem should be resolved soon.

We're sorry to hear you're experiencing this issue. If you have selected 'DO NOT RENEW' in your settings but you are still being charged, it may be due to a technical error. It's best to take immediate steps to resolve this by reaching out to the EliteSingles customer service team. Please provide them with all the necessary details so they can investigate this matter promptly and ensure you're not charged further moving forward.