Trying to decide whether I want to join. I have some questions but apparently your sit...
GetHuman-kate_cle's customer service issue with EliteSingles.com from August 2018
Help with my EliteSingles.com issue
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GetHuman-kate_cle's next move: find and follow the right step-by-step guide.
EliteSingles.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kate_cle will need to dig through the advice provided by EliteSingles.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kate_cle can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if EliteSingles.com has better answers for you: EliteSingles.com Help Center
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The issue in GetHuman-kate_cle's own words
Trying to decide whether I want to join. I have some questions but apparently your site is unwilling to share a phone number for customer service. If that's really the case, I have to say that it suggests getting specific answers may be a convoluted business each time. Please provide me with contact number. A human being! Not a chain of links!*Additionally, before I've officially joined, you sent some potential matches which were clearly in complete contradiction of specific preferences I listed. *The whole point of your site is supposedly to be able to provide more appropriate matches for people smart enough to know what they want in a potential date, isn't it?*Please do show me you're doing more than collecting fees. Thanks.
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