Trying to decide whether I want to join. I have some questions but apparently your sit...

GetHuman-kate_cle's customer service issue with EliteSingles.com from August 2018

2 views
 | 
385 similar
 | 
0 following
Help with my EliteSingles.com issue
First: share to improve GetHuman-kate_cle's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kate_cle's next move: find and follow the right step-by-step guide.
EliteSingles.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kate_cle will need to dig through the advice provided by EliteSingles.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kate_cle can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if EliteSingles.com has better answers for you: EliteSingles.com Help Center
Before contacting them, items GetHuman-kate_cle may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-kate_cle's own words
Trying to decide whether I want to join. I have some questions but apparently your site is unwilling to share a phone number for customer service. If that's really the case, I have to say that it suggests getting specific answers may be a convoluted business each time. Please provide me with contact number. A human being! Not a chain of links!*Additionally, before I've officially joined, you sent some potential matches which were clearly in complete contradiction of specific preferences I listed. *The whole point of your site is supposedly to be able to provide more appropriate matches for people smart enough to know what they want in a potential date, isn't it?*Please do show me you're doing more than collecting fees. Thanks.
GetHuman-kate_cle did not yet indicate what EliteSingles.com should do to make this right.
I have an issue with EliteSingles.com too
How GetHuman-kate_cle fixed the problem
We are waiting for GetHuman-kate_cle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get EliteSingles.com's attention and get better help faster. Tap below to get started.
Having EliteSingles.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kate_cle fixes it.
This email address isn't valid

EliteSingles.com

Customer service issue
Reported by GetHuman-kate_cle
Aug 13th, 2018 - a yr ago
I have an issue with EliteSingles.com too
Not resolved
Seen by 2 customers so far
Similar issue to 385 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-kate_cle started working on this issue
Aug 13th, 2018 9:46pm