My game EA SimCity crashes when I try to to start it . It crashes within *-* secs*I pla...

GetHuman4086441's customer service issue with Electronic Arts from December 2019

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The issue in GetHuman4086441's own words
My game EA SimCity crashes when I try to to start it . It crashes within *-* secs*I play the game on an apple iPad . It is updated to latest version (**)*I have been playing for over a year. This is the only time it has crashed each time*I have cold booted my iPad, cleared all cache, rebooted my service provider modem, stopped all apps from running.*Would like to re-install game (if necessary) but fear I will loose all my game progress.*Would sincerely like to continue playing *if possible*Can you help to restart my game .*It appears impossible to speak with anyone from EA

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Electronic Arts

Customer service issue
Reported by GetHuman4086441
Dec 12th, 2019 - 2 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 3021 others
0 customers following this

Timeline

GetHuman4086441 started working on this issue
Dec 12th, 2019 9:50pm
GetHuman4086441 indicated the issue is not fixed yet.
Dec 15th, 2019 11:16pm
GetHuman4086441 indicated the issue is not fixed yet.
Dec 16th, 2019 12:21pm
GetHuman4086441 indicated the issue is not fixed yet.
Dec 17th, 2019 1:46am
GetHuman4086441 indicated the issue is not fixed yet.
Dec 20th, 2019 12:00pm

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