Battlefield * PS* is the game that is giving me issues. My game progress has not been s...
GetHuman-triqle's customer service issue with Electronic Arts from October 2019
Help with my Electronic Arts issue
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The issue in GetHuman-triqle's own words
Battlefield * PS* is the game that is giving me issues. My game progress has not been saving and I have had to start over from the beginning * times already and I have been using the console properly such as not unplugging while it is saving and things like that. Also the game has stopped multiple times during gameplay and is giving me an error message. Error CE-*****-* is what appears on my screen. My rewards are not saving and this has also happened multiple times. My soldier was up to level ** but I was not able to receive any rewards and it is as if my soldier is starting over from the beginning every time. Yesterday I was able to continue my campaign from it where I left off from my last checkpoint which was halfway through the game. When I am done playing I exit the game and shut down my PS* or I switch to multiplayer. I constantly check back into the campaign to see if my progress is saved and yesterday it was fine but today when I tried to continue it started over from the beginning. As I mentioned, this has happened at least * times already and I have been reached at least *-* hours into the campaign. I am ***% sure I have not done anything to cause this issue. Such as improperly turning on*off the console. Internet connectivity is at least **mbps and very stable with a wired connection. Please help. Thank you.
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Oct 15th, 2019 7:57pm
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