This may be a minor issue in the grand scheme of things but in Ultimate Team with the p...

GetHuman3360349's customer service issue with Electronic Arts from August 2019

Help with my Electronic Arts issue
The issue in GetHuman3360349's own words
This may be a minor issue in the grand scheme of things but in Ultimate Team with the power up players you're supposed to be able to use them for whatever team that they've ever played for and I found one player that I spent a lot of coin on and it turns out your ultimate team power up card is inaccurate, the power up in question is fullback Anthony Sherman of the Chiefs who also played for the Cardinals **** to **** and he is not represented in the team choices, and now I'm stuck with him for the **,*** coins I spent, please see if he a can patch this problem I'm accuracy on the MUT mode... you sure that you send dismiss this minor issue but I believe that accuracy is everything especially with EA Sports which I have played since ****

GetHuman3360349 did not yet indicate what Electronic Arts should do to make this right.

How GetHuman3360349 fixed the problem
Anthony Sherman got patched in Ultimate Team somehow after I brought it up, he has represented both by the Cardinals and Chiefs in his power up card in Ultimate Team oh, I don't know if it's a coincidence or if my words made a difference but I am very very happy, so however it happened I'm happy and grateful
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Electronic Arts

Customer service issue
Reported by GetHuman3360349
Aug 3rd, 2019 - 3 years ago
GetHuman3360349 shared how to fix
Seen by 22 customers so far
Similar issue to 4878 others
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GetHuman3360349 started working on this issue
Aug 3rd, 2019 3:12am
GetHuman3360349 confirmed the issue is fixed. Hooray!
Aug 3rd, 2019 7:35am

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