Hello I recently subscribed to amazon prime to receive twitch prime, my account usernam...

GetHuman-ghoulett's customer service issue with Electronic Arts from July 2019

Help with my Electronic Arts issue
First: share to improve GetHuman-ghoulett's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-ghoulett's own words
Hello I recently subscribed to amazon prime to receive twitch prime, my account username being ghoulettte on twitch, and amazon. I did this so I could receive the twitch exclusive skin for Wattson on Apex Legends. However I think there's a problem with the link between the accounts. I used to have a different username on xbox which was momokunoichi and you can change your email name with microsoft outlook... so my email at one point was *****@***.com. When I changed my username to ghoulettte I also changed my email to *****@***.com but I don't know what happened to my old EA online account. I'm not sure if that's the issue or something else. But my account on twitch says my skin was claimed but I still do not have the Wattson skin or the L-Star Skin. Sorry this message is so long.

GetHuman-ghoulett did not yet indicate what Electronic Arts should do to make this right.

How GetHuman-ghoulett fixed the problem

We are waiting for GetHuman-ghoulett to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Electronic Arts's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Electronic Arts issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Electronic Arts

Customer service issue
Reported by GetHuman-ghoulett
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 4540 others
0 customers following this
Items needed
Email on Account
Username
Password
Game Name
Console
Version Type
Name of Account Holder

Timeline

GetHuman-ghoulett started working on this issue
Jul 13th, 2019 5:30am
GetHuman-ghoulett indicated the issue is not fixed yet.
Jul 14th, 2019 4:27am
GetHuman-ghoulett indicated the issue is not fixed yet.
Jul 15th, 2019 2:05am
GetHuman-ghoulett indicated the issue is not fixed yet.
Jul 15th, 2019 4:43pm