I was playing a fut champions game on fifa** and was winning *-* in the **th minute. A...

GetHuman-calbaker's customer service issue with Electronic Arts from November 2018

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Help with my Electronic Arts issue
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The issue in GetHuman-calbaker's own words
I was playing a fut champions game on fifa** and was winning *-* in the **th minute. A pop up appeared saying connection was lost with the opponent and I would be returned to fifa ultimate team and the game would be under review. I was sent straight back to ultimate team where I can see my record of * wins in * games is the same. Clearly due to the fact I was sent straight back to ultimate team I didn’t lose connection with EA so it was my opponent. Since I was winning I feel my record should now stand at * wins in * games and not * wins in * games. If I had lost connection then I know for a fact my record would now say * wins in * games so why hasn’t it happened the other way around? I feel since I was winning the game and my opponent lost connection I should be credited with the win. My account name is calbaker**. I hope this gets resolved and would like to thank you in advance for listening to my problem.

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Electronic Arts

Customer service issue
Reported by GetHuman-calbaker
Nov 9th, 2018 - 4 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 866 others
0 customers following this


GetHuman-calbaker started working on this issue
Nov 9th, 2018 3:20pm