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I have not received any contact from Customer Service. Here are the facts:a.I have ha...

GetHuman1350091's customer service issue with Electronic Arts from October 2018

9 views | 554 similar | 0 following

Help with my Electronic Arts issue

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GetHuman1350091's next move: find and follow the right step-by-step guide.

Electronic Arts doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1350091 will need to dig through the advice provided by Electronic Arts, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1350091 can let us know if they help or not.

How Do I Reset My Electronic Arts Password?How Do I Merge Two Electronic Arts Original Accounts?How Do I Get Technical Support from Electronic Arts?What Do I Do If I Can't Receive the Password Reset Code from Electronic Arts (Ea)How Do I Report an in Game Problem to Electronic Arts?

If you don't see a guide here that matches the problem you are having, please see if Electronic Arts has better answers for you: Electronic Arts Help Center

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Before contacting them, items GetHuman1350091 may need:

Email on Account, Username, Password, Game Name, Console, Version Type, and Name of Account Holder

The issue in GetHuman1350091's own words

I have not received any contact from Customer Service. Here are the facts:*a.*I have had an account for *** years. My user name was*is hndsme. I believe my password was rosie**.*b.*I had registered with my old email provider from another state when I became a POGO user years ago.*c.*I am not able to update my email in EA because they ask for info through my old internet provider e mail!*d.*I thought I could create a new account with my new email and shift over my payment info and points.*e.*My new e mail is *****@***.com*f.*My new user name -because I cannot migrate my old name-is canaang and my new password is Stan****. RIGHT NOW, I MUST PAY FOR * ACCOUNTS-ONE THAT I CAN NO LONGER REACH, AND MY NEW ONE! ALSO MY POINTS IN THE MEW ACCOUNT ARE AT ZERO. * HELP!!! ***-***-**** *Frank Giambrone****** Osprey Trace*West Palm Beach, fl *****

GetHuman1350091 did not yet indicate what Electronic Arts should do to make this right.

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Electronic Arts

Customer service issue

Reported by GetHuman1350091

Oct 15th, 2018 - 4 years ago

I have an issue with Electronic Arts too

Not resolved

Seen by 9 customers so far

Similar issue to 554 others

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Timeline

GetHuman1350091 started working on this issue

Oct 15th, 2018 7:23pm

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I have not received any contact from Customer Service. Here are the facts:*a.*I have ha...