To whom it may concern,**This is by far the worst FIFA game I have purchased.**Find bel...

GetHuman-adnanab's customer service issue with Electronic Arts from October 2018

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The issue in GetHuman-adnanab's own words
To whom it may concern,**This is by far the worst FIFA game I have purchased.**Find below the multiple issues I have been experiencing with this abysmal attempt at a football game:*- After having customised my squad selection and setting up my formation, I find midway through the game the formation is changed to the default formation!? How is this even possible!? Shocking.*- "Trainer" keeps showing at the beginning of each game despite having chosen to hide it multiple times in the customise controls section!?*- I was playing online with FC Bayern and had a CB sent off. I went in to change my formation and substitute an attacking player for a CB and to my shock, I find that I no longer have control of my OWN team's formation*team selection but instead control of the opposition's (Juventus)!? This is the most frustrating thing any player could possibly face! Not only could I not change my formation, I had no access to my squad to even make a substitute!? Please find attached proof of the pathetic issues I have been facing.**I would like to be directed to the official complaints department to raise my concerns regarding my dissatisfaction of this game.**I expect a prompt response regarding the aforementioned issues and how I will be compensated for the frustrating issues I have been experiencing (if this is not dealt with by your department then please forward the contact details of the relevant department).**Regards,*Adnan

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Electronic Arts

Customer service issue
Reported by GetHuman-adnanab
Oct 14th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 538 others
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GetHuman-adnanab started working on this issue
Oct 14th, 2018 1:25am