I've been playing Madden football online for * years now Madden ** mobile device Madden...

GetHuman-vallhall's customer service issue with Electronic Arts from September 2018

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The issue in GetHuman-vallhall's own words
I've been playing Madden football online for * years now Madden ** mobile device Madden overdrive disconnect me nothing but problems I've lost my reward to several times now I want it reinstated I've lost my stadiums and uniforms that I purchased the last year I want them reinstated I would like a redeem code to get my in-app purchases back from Madden ** I think that I need some kind of a redeem code to get my stadiums my uniforms and all the other stuff that I spent Madden cash on that I purchased last year that was supposed to transfer it never transferred over to the overdrive game I think the redeem code to get all my stuff back would be cool I think that be a good way to help me out I'd like to have my gold reward tier level reinstated that you keep taking from me every time Overdrive disconnects from the server I'm not losing the game I'm simply not being allowed to play it because overdrive disconnects me from the server and I don't know why but I don't think I should be penalized for stuff that I have no control over can you send me a redeem code so that I can get my purchases back from Madden ** and so that I can transfer into overdrive or at least send me a voucher for Madden cash on my game that I can utilize to replace the Craigslist I purchased with Madden cash last year that should have transferred over to Overdrive and reinstate my gold level it's not my fault that I have these losses it's your server disconnecting from my mobile device and is penalizing me in the game that's really aggravating

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Electronic Arts

Customer service issue
Reported by GetHuman-vallhall
Sep 14th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 310 others
0 customers following this

Timeline

GetHuman-vallhall started working on this issue
Sep 14th, 2018 1:05am