I don't know why the company substituted an item without asking me for permission to do...
GetHuman-dmickels's customer service issue with Edward Hamilton Booksellers from April 2018
Help me with my issue
The issue in GetHuman-dmickels's own words
I don't know why the company substituted an item without asking me for permission to do so. I want the specific book that I ordered and do not wish to pay anything for the book they sent IN ERROR. I don't know the order number but the packing list shows a batch number of ******** and an unidentified number of *********. Why can't the company simply look at the order form that I originally mailed to them to easilly solve this? I can't understand why a legitimate business does not have a phone number!
GetHuman-dmickels did not yet indicate what Edward Hamilton Booksellers should do to make this right.
I have an issue with Edward Hamilton Booksellers too
How GetHuman-dmickels fixed the problem
We are waiting for GetHuman-dmickels to fix the problem and share the solution with the rest of us customers.
Please help with my Edward Hamilton Booksellers issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.