It wouldnt let me change my flights for free, I tried over a month prior to my departur...

GetHuman5193240's customer service issue with Easyjet from August 2020

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The issue in GetHuman5193240's own words
It wouldnt let me change my flights for free, I tried over a month prior to my departure date with no avail and ended up changing the flights which had increased in value over £*** Just to get them booked as I had tried so any times to get through to EasyJet with no luck. I am not happy that I had to pay the change fee as if I had of been able to get talking to customer services this could have been resolved and I would not be out £*** pounds**Tania Steenson******@***.com*EXSWRN* Paris ***-******
If I could have got speaking to customer service this could have been resolved months ago
I shouldn’t have paid the change fee. I have tried for a few months to get through to EasyJet with no luck. I have also sent several emails and had no reply’s. I called today ** August **, held for over an hour which is normal and when I got through to to customer services they cut me off, this is very bad customer service and very frustrating all I want is my transfer money back
Called ** times, can’t get through and when I did I got cut off
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Easyjet

Customer service issue
Reported by GetHuman5193240
Aug 24th, 2020 - 8 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 8976 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman5193240 started working on this issue
Aug 24th, 2020 1:37pm
GetHuman5193240 indicated the issue is not fixed yet.
Aug 24th, 2020 8:29pm
GetHuman5193240 indicated the issue is not fixed yet.
Aug 24th, 2020 8:30pm
GetHuman5193240 indicated the issue is not fixed yet.
Aug 24th, 2020 8:46pm
GetHuman5193240 indicated the issue is not fixed yet.
Aug 24th, 2020 8:53pm