I received an email from easyJet offering me a voucher for my upcoming trip. I followed...

GetHuman-kalaupap's Refund Flight issue with Easyjet from May 2020

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Name on booking, 6 Character booking reference, and Email address used for booking
The issue in GetHuman-kalaupap's own words
I received an email from easyJet offering me a voucher for my upcoming trip. I followed the link provided and could find nowhere to apply for the voucher. My Booking reference is EZ*M*P*. *Here is the content of the Email**"We’re getting in touch regarding your upcoming trip. We really hope to be able to fly you for it, but recognise that government travel restrictions and safety guidelines continue to evolve. As a result, we haven't cancelled your flight yet, but we do understand you might be thinking about whether or not to travel regardless. **Your booking falls within one of our peak periods, so as an exclusive offer, we’re giving you the opportunity now to transfer your flight to any date, on any route within Europe*, for free. This means that with maximum peace of mind you can transfer onto any of our school holiday, public holiday or peak flights without having to pay any fare difference. **If you feel unsure about committing to a specific flight right now, you can request a voucher for the full value of your flight. To thank you for choosing this option we’ll issue you with an additional £** which you can use towards another future booking. Both vouchers will be valid for ** months giving you plenty of time to plan.**What happens next? *To obtain your flight voucher or to transfer your flights please click here to search for available flights, make your selection and simply call our Customer Services team at **** *** **** so that your case is handled as a priority by one of our agents."**Thank You for your help*Tim Richmond

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Easyjet

Refund Flight issue
Reported by GetHuman-kalaupap
May 28th, 2020 - a year ago
Not resolved
Seen by 14 customers so far
Similar issue to 8049 others
0 customers following this

Timeline

GetHuman-kalaupap started working on this issue
May 28th, 2020 10:14pm

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