I purchased * flights with easyjet on my card for end of june flying to geneva, as we h...

GetHuman4853762's customer service issue with Easyjet from May 2020

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The issue in GetHuman4853762's own words
I purchased * flights with easyjet on my card for end of june flying to geneva, as we have had to reschedule our trip to end of august as of COVID, one passenger, can't make the dates and has had to back out of the trip, my issue is he now refuses to pay for the flight that purchased on his behalf, I need to change the passenger name over to my name so i can use at a later date, probably around march next year to Malaga without him being able to change it back at any point, if this is possible, i can provide the details of the card on which it was purchased, if needed*Failing that how do i cancel the flight, as the very reason for our trip to the alps has been rescheduled for august, and as i have mentioned all the other * passengers including myself have all adjusted our flights with you guys *Kind regards Paul Hammett

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Easyjet

Customer service issue
Reported by GetHuman4853762
May 21st, 2020 - 3 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 8086 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman4853762 started working on this issue
May 21st, 2020 6:13pm